COCA-COLA
Sales Development Programme
4000 participants24 languages across EMEA
Focus - increased market share.
This highly successful roll-out took 3 years and involved train-the-trainer knowledge transfer and cost over $3 million US, about $750 per personTHOMSON REUTERS
Management Development program with 12 week follow-on coaching. 102 in 2006 - 170+ planned for 2007. Worldwide delivery in English - delivered in Hong Kong, Singapore, Bangalore, Hanoi, Sydney, London and New York.
Focus - increased organisational effectiveness through leadership competency development.
Highly successful to date - all key measurements are showing a high rate of return and high level of participant enthusiasm for the leadership framework.
BT
Key Account Development Programme
40 KA managers re examined their plans for developing their business within a specific set of key accounts in the UK.Part 2 of the project examined customer loyalty using a web-enabled software tool. The goal was to increase revenue and customer satisfaction in lack luster segment "PAY PHONES" - success was measured through the implementation of new Key Account plans - cost of delivery approximately £80,000.
CATERPILLAR
Leadership Development Programme
FG Wilson - the worlds largest manufacturer of diesel power generators. Leadership Development solution was cascaded from the senior team to the shop-floor supervisors.Focus - to develop a leadership culture to enable the company to achieve its very aggressive growth targets set by its parent CAT. The project success was measured against 5 BOLD goals - which included reduced site injuries, increased levels of employee engagement, published success stories from managers and attainment of SMART goals by middle managers - the solution delivered on all counts. It touched over 500 managers, used a team of 12 professionals and cost approximately £750,000 in professional fees - approximately £1,500 per manager - highly cost effective.
Eircom
Entrepreneurship Programme
As part of its response to deregulation eircom - Ireland's largest telecoms operator asked us to design and deliver an Entrepreneurship Programme. The target audience was talented middle managers with the ambition to run their own business. The programme was designed to help these talented individuals develop their ideas, build business plans, get funding from the parent company and launch fully fledged independent businesses. Success out of 20 hopefuls - 3 businesses were launched - Cost of design and delivery - 200,000 using a team of 8 professionals.HEINEKEN
The most ambitious designed project was when Murphy's Brewery asked us to create a series of experimental workshops to teach employees knowledge that until then had been closely held by a small number of content experts who were seen as central to how customers were served and the deal got done. We had to unlock this "company knowledge" and build programmes to teach new people how to operate the business successfully. We built programmes that ranged from technical beer problems to merchandising standards to complicated pricing and discounting models.Success was judged by the ease at which people assumed new roles.
Cost was a little over 500,000, using a team.
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Making Great Leaders is a firm that’s core purpose is to help middle managers improve the way they lead.
The Making Great Leaders Process helps drive leadership performance by changing where managers focus their attention. Our process provides Middle Managers with a specific set of tools to enable them to implement changes that affect how they lead and manage their teams.
Our Process is unique in its design and has a proven track record of generating a positive return on investment for our CLIENTS.
We always measure the results of our work and we are constantly achieve results well above our CLIENTS' expectations.
100% of managers in 2010 so far, believe their management skills will be strengthened as a result of completing the MGL programme.
96% of managers surveyed in 2009 strongly agreed that the leadership process was relevant to their role and therefore will be beneficial in their day-to-day job.
100% of Managers surveyed in 2008/2009 felt our process met or exceeded their expectations.
74% of Managers surveyed agreed that they would be definitely willing to recommend the MGL process to colleagues and contacts within their network
Our team provide an end-to-end service that includes consultancy, project design, project management, content development, workshop delivery, satisfaction reporting, leadership coaching, reporting and online support.
What our managers are saying...
“The MGL process helped me to discover different techniques and approaches”
Janice Coccoluto, Director of Application Development, Boston
“This is the first time I have attended a course where you are given a toolset that is practical and therefore taken it away and with the help of the 12 week project actually use it!”
Iain Parrish, Technical Director, London
“The best thing about the MGL process are the tools and frameworks to help me with problems and how to best solve them”
Maria Molland, Managing Director of New Ventures, London
“The MGL process provides tools that are simple and yet so powerful”
Woei Fuh Wong, Sales Director Asia, Singapore